Last modified: February 13, 2013
You may return any new unused item that includes all original packaging within 30 days of receipt for a refund. Items that you received longer than 30 days ago are not refundable.
All returns are subject to a 5% restock fee.
Shipping is not refundable. Any item that is returned that was shipped free is subject to an additional restock fee equal to the shipping cost we incurred.
To return an item, contact us using the contact form found here. Include the order number or enough information so we can locate your order.
Return shipping cost is your responsibility. We can email you a prepaid return label if you agree to have the shipping cost deducted from your refund amount. Our shipping rates are usually better than shipping from a retail shipping location.
Returned items that were paid with PayPal will have the refund credited to the same PayPal account as the purchase.
Returned items that were paid with any other method will be paid by check.
We process returns within a few days of receiving them, often the same day.